CrashBot

Driver Assistance Built on Claims Intelligence. Not AI.

CrashBot gives drivers structured 24/7 assistance, helping fleets capture better information, reduce losses and take the hard work out of incident and breakdown management.

Enquire 📅 Learn about us 🔻
About Crashbot

One system. Complete fleet support.

Whether you’re modernising a growing fleet or enhancing an established operation, CrashBot adds structure, accuracy and smarter vehicle assistance without replacing the systems you already use.

01

Guided Driver Flow

Structured WhatsApp guidance at the scene.

02

Smart Triage

Critical next steps, organised instantly.

03

Breakdowns

Track breakdowns and assist with drivers at a glance.

04

Structured Evidence

Reports and media, captured in one place.

05

Insurer-Ready Output

Prepared to send, without the admin.

06

Vehicle History

Past incidents, records and status at a glance.

Click a card to pause and inspect

Built for fleets at every stage.

For growing fleets

Smaller Operations

Introduce smarter reporting, stronger structure and guided vehicle assistance — without the need for complex systems.

For established operations

Larger Operations

Enhance existing systems with better information capture, improved consistency and support that fills the gaps without disruption.

Why Crashbot

Less chasing. Less admin. Better claims.

CrashBot turns driver input, evidence and media into an insurer-ready report and secure portal — ready to send to your insurer instantly.

Request Driver Reports

No calls. No paperwork. Let Crashbot do its thing.

CrashBot Eastgate TaxisFleet incident report
AB12 CDE
Insurer Ready
Report
SETTLED SETTLED
Incident details
Incident date
14 Aug 2026 · 08:42
Location
A40 Western Avenue, London W3
Vehicle
Mazda 3 · Black
Claim reference
AB12CDE-1408-7F3A2C
Driver
Sam Okafor
Insurer
Harbourline Motor Insurance
Summary

Insured vehicle stationary in queuing traffic when the third party vehicle emerged from a side road and made contact with the nearside rear quarter. Photographs, dashcam footage and third party details captured at the scene.

Included evidence
  • Photos
  • Dashcam footage
  • Incident statement
  • Road diagram
The driver’s own contemporaneous account, captured at the roadside.Page 1 of 3
CrashBot Eastgate TaxisFleet incident report
Policyholder & investigationRefAB12CDE-1408-7F3A2C
Policyholder vehicleAB12 CDE
Policyholder name
Sam Okafor
Policyholder Mobile Number
07700 900418
Policy number
HML-FL-2291-0457
Vehicle
Mazda 3 · Black
What is the level of damage to your vehicle?
Moderate
Can your vehicle be driven safely?
Yes
Policyholder vehicle — evidence
Nearside Rear Condition (AB12CDE)
14/08/2026 08:47
Vehicle Positioning
14/08/2026 08:45
Policyholder License (Front)
14/08/2026 08:51
General details
Did emergency services attend the scene?
Police
Police Reference Number
CAD 3317/14AUG26
Witness details offered
Yes · 1 witness
Who do you hold at fault?
Vehicle 1 (EF67GHJ)
Investigation & Locus Details
Road type
Dual carriageway
Which party had give-way lines
Third party
Was either party stationary at time of collision
Yes · Policyholder
CCTV / Ring around the scene
Yes · CCTV
This report and any accompanying media contain confidential information and are intended solely for the individual(s) addressed.Page 2 of 3
CrashBot Eastgate TaxisFleet incident report
UKEF67 GHJThird party 1Vehicle 1 · Car RefAB12CDE-1408-7F3A2C
Vehicle 1 (EF67GHJ)
DVLA RegEF67GHJ MakeAUDI ColourWHITE Year2017 TaxTaxed MOTValid
Vehicle type
Car
Point of contact
Front / Offside Front
Level of damage
Moderate
Driveable
Yes
Airbags deployed
No
Occupants
2
Driver’s details
Driver name
Daniel Ashworth
Driver mobile
07700 900186
Insurer
Fernmoor Insurance
Policy number
FMI-7731-0942
Vehicle 1 (EF67GHJ) — evidence
Point of contact (photo)
14/08/2026 08:49
Evidence photos (+1 more)
14/08/2026 08:50
Evidence photos — extra 1 of 1
14/08/2026 08:50
This report and any accompanying media contain confidential information and are intended solely for the individual(s) addressed.Page 3 of 3

Capture it at the scene.

The driver simply answers

Clear WhatsApp guidance, led by claims intelligence.

CrashBot captures what matters

Key evidence and media, captured at the scene.

Everything, In One Place

Instantly available and insurer-ready in your fleet portal.

Our Goal

Increase what matters. Reduce what doesn’t.

One claim handled better can reduce wider annual exposure.

Increase

Intervention Rate

Identify serious incidents sooner for faster action.

Decrease

Large Loss Exposure

Capture the information that helps limit avoidable claim severity.

Increase

Liability Outcomes

Stronger evidence helps support better claim positions.

Decrease

Fraudulent Claim Risk

Better scene evidence helps flag suspicious claims earlier.

Increase

Report Rate

A simpler process designed to encourage driver reporting.

Decrease

Lost Evidence

Capture key details, media and third-party information before they disappear.

Questions, answered.

CrashBot is a 24/7 WhatsApp-based vehicle assistance system, shaped by real claims handling and fleet experience. It guides drivers and customers through accidents, breakdowns and disputed incidents with structured flows, capturing and storing everything securely into your fleet portal.

Built on real claims handling and driver behaviour, CrashBot uses structured, pre-defined logic — not AI decision-making — to deliver a consistent, effective process every time.

Drivers aren’t claims experts. CrashBot removes guesswork with clear, situation-specific guidance through WhatsApp — helping protect claims outcomes, reduce avoidable losses and support drivers 24/7 - 365.

Manage claims, live customer locations, triage and vehicle administration from one streamlined platform — designed to enhance your existing systems, not replace them.

Does CrashBot use AI?

No. CrashBot uses structured flows built from real claims intelligence and driver behaviour. We deliberately avoid AI decision-making to keep every journey controlled, consistent and reliable.

Is CrashBot difficult to introduce?

No. CrashBot works through WhatsApp, so there’s no new app for drivers to learn. It’s designed to fit around your existing fleet operation with minimal disruption.

Is my information secure?

Yes. Reports, media and incident information are securely captured and made available through your fleet portal, with access limited to authorised users.

Does CrashBot replace my current systems?

No. CrashBot is built to enhance them — adding structure, accuracy and smarter vehicle assistance without replacing the systems or teams you already rely on.

Why will drivers engage with CrashBot?

A familiar WhatsApp experience makes reporting effortless. Greater driver cooperation means better information, stronger evidence and a more effective claims process.

How do drivers know when to use CrashBot?

Drivers are sent an introduction message by CrashBot as part of your portal process, so when something happens they already know where to go for immediate guidance through WhatsApp.

Does CrashBot decide liability?

No. CrashBot captures the facts, evidence and relevant incident information. Liability decisions remain with your fleet, broker, insurer or claims handler.

Our Cost

Tell us your fleet size

Fleet size

50 vehicles

£249 per month including VAT

Everything included. No per-claim fee.

Enquire Now 📅

Every plan includes

  • 24/7 WhatsApp vehicle assistance
  • Claims-led structured flows
  • Insurer-ready reports
  • Secure fleet portal
  • Media & evidence capture
  • Vehicle history & administration